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NETEYE support and training

High quality NETEYE appliances support and training

Performance and stability of the NETEYE 2020 NVR was thoroughly tested in a Milestone verification process that took several months. Besides verification, we conducted separate internal tests that we created based on experience we gained with end user habits during last decade. If the usage scenario differs from the one we tested, it is best to contact our technical support. Throughout the months of testing, our engineers have gained even more experience, which can be of great benefit to future users.

Guaranteed shipment within 3 working days - the production of Neteye appliances is very efficient due to organized procedures and always in stock policy, which enable us to quickly ship appliances. Besides that, we can easily deliver 300 units per month and double this amount with a little additional effort. Each device is individually installed, optimized and thoroughly tested. However, we guarantee shipment within the stated time.

24-48 Hour Service – each unit will be serviced and operational within 24-48 hours. If we are unable to meet the stated deadline, the user is provided with a appliance free of charge as a replacement unit for the one being serviced until the defective unit is repaired. Obviously, shipping time is not included in stated servicing period.

Advanced Support Options – on-site support and system startup are not free services, but are highly professional.
Data Privacy - Authorized NETEYE services have strict security procedures in place to handle user data to protect their privacy.

 „ALL BENEFICIARIES WHO WANT A TOP OFF THE LINE APPLIANCE WITH EXCELLENT PRICE/PERFORMANSE RELATIONSHIP CAN BE SURE THAT NETEYE 2020 IS THE RIGHT CHOICE!“

Vrhunska podrška za NETEYE mrežne video snimače

NETEYE TRAINING

NETEYE appliances are sold and installed exclusively through a network of certified partners / system integrators.

In this way, complete quality control is established from components entry and production through to the installation and implementation of Neteye appliances by the end user.

Partner training / certification is done once in 18 month. Trainings are not scheduled at any specific date. Instead, we communicate dates with partners in order to keep trainings dates most suitable to the partners. The training last up to 4 hours and includes Neteye presentation, practical exercises and proper storage calculation.

Schedule training